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Can i take my tocco lite back? Calibration issue?
i was bought a Samsung tocco lite in late November 2009 over the past few weeks the calibration seems to have a mind of its own... it started out just being a centimetre or two off so i recalibrated it. that was fine for a few hours and it did it again. anyway this has gradually got worse.
i can only use the top half of my phone's touch screen that part is calibrated correctly the bottom half is calibrated about an inch lower than it should be? so i can't get into the menu or settings.
Restarting the phone doesn't help at all either.
The phone hadn't been dropped for about 2 months before this started and there hasn't been extreme pressure on the screen or any water damage
It was bought from a Vodafone store and i have the box and 90% sure the receipt.
Can i get a refund/replacement and have you ever had this issue if you own this phone.
Thanks
All phones have a 1 year manufacturers warranty. Contact customer service, sounds like you need to do a phone exchange...
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